GENERAL TERMS AND CONDITIONS

Room Rate: All rates are in EUR (Euro) and are inclusive of breakfast, VAT and city tax.

Check in time 14:00 h / 2 P.M. Check out time 12:00 h / 12 P.M.

Payment is done in MKD according to the middle exchange rate of NBRM on the day of using the service.

Guarantee Policy: All reservations must be guaranteed by a credit card that will be valid for the entire stay. Please present the same credit card used to make this reservation upon check-in at the hotel. Special conditions may apply for particular rates or packages.
Cancellation Policy: To view or cancel/modify the reservation, please visit www.hotelkarpos.com.mk. A customer may cancel their reservation without any fees up to the date agreed in the confirmation of reservation. A no show or cancellation fee equal to one night’s stay will be charged if the reservation is not cancelled or used in due course, unless otherwise specified in the cancellation policy. Please note that electronic reservations cannot be cancelled via email.
Non-refundable Reservations:
The full amount of the stay will be charged to your credit card immediately on the day of the booking. This reservation cannot be cancelled or modified. These conditions will be specified in the confirmation under the Cancellation and Deposit terms.
Children Policy: Children under the age of 12 years stay for free in the room with parents(Note:sleeping on the same bed with parents). Children 12 years and older are charged the adult rate. You can also request extra bed, or a cot, which we will provide at no extra charge.
Parking: We provide short-stay parking for hotel guests in front of the hotel, which is free of charge.
Garage:
We provide parking for hotel guests in the nearby garage attended by our friendly staff complimentary for our guests
Pets Policy: Guided pets are welcome, additional charge is 20 EUR per stay for each pet. Your Privacy
Please note:
For security purposes, you will be asked to provide a valid and accepted ID at check-in.